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Post by account_disabled on Dec 27, 2023 4:53:18 GMT
Intelligent chatbots during the holiday season?Digital Customer Journey What do the End of Year Parties have to do with your Company? How can companies in retail and e-commerce effectively adjust their offered during the holiday season considering the direct impact on the digital customer journey? As we approach the days of big sales driven by Christmas and New Year celebrations it becomes essential that companies especially those operating in retail and e-commerce adopt strategic preparation to optimize as much as possible the opportunities offered by this festive period. Let's analyze how these festivities can directly impact the digital Email Marketing List customer journey highlighting the importance of adjusting business strategies to capitalize on this crucial moment of intense commercial activity Raising Sales Expectations As indicated by the recent study by the National Confederation of CommerceCNC Christmas sales are predicted to show a notable increase of around. This jump represents the biggest growth since signaling a promising season for companies. Source Retail Central The direct relationship between the holiday season and the boost in sales highlights the crucial need to align marketing and customer service strategies to match seasonal expectations ensuring not only a positive shopping journey but a special experience in line with the festive atmosphere Omnichannel as a Competitive Differentiator The digital customer journey is increasingly complex and companies that offer an omnichannel.
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